If your order hasn’t been processed yet, we may be able to make changes. Please email us as soon as possible with your order number and the items you’d like to add or amend, and we’ll do our best to help.

Please check your spam or junk folder first. If you still can’t find it, contact us and we’ll resend your order confirmation.

Yes! If you’re unsure which product is right for you, feel free to email us. We’re happy to suggest options and answer any product-related questions before you order.

For larger or bulk purchases, please contact us directly with the items and quantities you need. We’ll confirm availability and provide the best options for you.

Stock levels change frequently. If something is unavailable, get in touch and we can let you know when it’s expected back or suggest similar alternatives.

We aim to reply to all emails within one business day. During busy periods it may take slightly longer, but we’ll always respond as soon as possible.

Yes, you can add notes at checkout for things like safe places or specific delivery preferences. We’ll pass these to the courier where possible.

Email info@sugardevil.co.uk and include your order number so we can locate your details quickly and assist you without delay.